7 hard skills or competencies (industry competencies) for Telecommunications Engineering Technician I
Skill definition-Identifying and analyzing the causes of issues to reduce recurrence using problem-solving techniques.
Level 1 Behaviors
(General Familiarity)
Names data collection sources used in root cause analysis practices.
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Level 2 Behaviors
(Light Experience)
Responds to quality issues across our business using root cause problem analysis.
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Level 3 Behaviors
(Moderate Experience)
Participates in brainstorming activities to gain insights into factors and root causes of engineering problems.
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Level 4 Behaviors
(Extensive Experience)
Trains teams in isolating process reliability interconnect weakness and proposing design improvements in the process.
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Level 5 Behaviors
(Mastery)
Optimizes root cause failure analysis process for all product machines for maintenance cost reduction.
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Skill definition-Evaluating the performance of electrical components to optimize electrical systems.
Level 1 Behaviors
(General Familiarity)
Names basic safety precautions when conducting electrical testing on electrical components.
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Level 2 Behaviors
(Light Experience)
Prepares electrical testing tools, equipment, and instruments and ensures they are available for use.
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Level 3 Behaviors
(Moderate Experience)
Verifies electrical testing systems through regular inspections and preventive maintenance activities.
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Level 4 Behaviors
(Extensive Experience)
Recommends the latest testing methods and practices for testing electrical instruments.
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Level 5 Behaviors
(Mastery)
Monitors the availability of new tools and equipment and promotes their adoption for electrical testing.
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1 general skill or competency (Job family competency) for Telecommunications Engineering Technician I
Skill definition-Maintaining and ensuring that the network is constantly running at peak performance.
Level 1 Behaviors
(General Familiarity)
Locates resources to get information about techniques on network support.
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Level 2 Behaviors
(Light Experience)
Supports the implementation of systems in virtual machines that host network support tools.
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Level 3 Behaviors
(Moderate Experience)
Tests and evaluates network systems to eliminate problems and improve client core enterprise services in support of users.
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Level 4 Behaviors
(Extensive Experience)
Recommends and implements network solutions to solve potential network support problems.
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Level 5 Behaviors
(Mastery)
Leads network support performance management to ensure network operations are within our standards.
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6 soft skills or competencies (core competencies) for Telecommunications Engineering Technician I
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Lists the typical processes of SOP development.
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Level 2 Behaviors
(Light Experience)
Supports the analysis of our business and operations processes for SOP design and development.
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Level 3 Behaviors
(Moderate Experience)
Modifies SOPs accordingly to reflect changes in our business practices and policies.
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Level 4 Behaviors
(Extensive Experience)
Optimizes the current SOP development and implementation processes.
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Level 5 Behaviors
(Mastery)
Leads cross-functional efforts to develop and implement SOPs across our organization.
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Skill definition-Executing and completing a task with a high level of accuracy.
Level 1 Behaviors
(General Familiarity)
Lists the traits of an employee showing great attention to detail.
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Level 2 Behaviors
(Light Experience)
Utilizes specific approaches and tools for checking and cross-checking outputs.
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Level 3 Behaviors
(Moderate Experience)
Suggests solutions to issues that arise while executing the tasks.
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Level 4 Behaviors
(Extensive Experience)
Manages training to improve staffs' concentration and attention to detail.
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Level 5 Behaviors
(Mastery)
Learns from previous works' strengths and weaknesses to guide new projects.
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Summary of Telecommunications Engineering Technician I skills and competencies
There are 7 hard skills for Telecommunications Engineering Technician I, Root Cause Analysis, Electrical Testing, Electronics Engineering, etc.
1 general skills for Telecommunications Engineering Technician I, Network Support.
6 soft skills for Telecommunications Engineering Technician I, Standard Operating Procedures (SOP), Attention to Detail, Time Management, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Telecommunications Engineering Technician I, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in Attention to Detail, and be proficient in Time Management.